Last updated: November 2024
True-juniper Ltd is committed to compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page provides information about how we process personal data and your rights under data protection law.
Data Controller
True-juniper Ltd is the data controller responsible for your personal data. Our contact details are:
True-juniper Ltd
47 Meadow Lane
Kendal, Cumbria LA9 4QP
United Kingdom
Email: [email protected]
Lawful Basis for Processing
We process personal data under the following lawful bases:
- Contract: Processing necessary to fulfil orders and deliver services you have purchased
- Legitimate interests: Processing necessary for our legitimate business interests, such as improving our services and responding to enquiries
- Consent: Where you have given explicit consent for specific processing activities
- Legal obligation: Processing necessary to comply with legal requirements
Your Rights Under UK GDPR
You have the following rights regarding your personal data:
Right of Access
You can request a copy of the personal data we hold about you. We will respond to such requests within one month.
Right to Rectification
You can request that we correct inaccurate personal data or complete incomplete data.
Right to Erasure
You can request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purpose it was collected.
Right to Restriction
You can request that we restrict processing of your personal data in certain circumstances.
Right to Data Portability
You can request to receive your personal data in a structured, commonly used format and have it transferred to another controller.
Right to Object
You can object to processing based on legitimate interests or for direct marketing purposes.
Rights Related to Automated Decision Making
We do not use automated decision-making or profiling that produces legal effects concerning you.
Exercising Your Rights
To exercise any of these rights, contact us at [email protected]. We may need to verify your identity before processing your request. We will respond to requests within one month, though this may be extended by two further months for complex requests.
Data Transfers
We primarily store and process data within the United Kingdom. Where data is transferred outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.
Complaints
If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Website: ico.org.uk
Updates to This Information
We may update this GDPR information from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically.